Job Description

About Company:

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval, and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant by the Temasek Foundation (one of the 6 among 256 companies across 32 countries), and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution providing reduction in number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020, and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform, consisting of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients, and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Key Responsibilities:

• Communicate with stakeholders (includes investors, commercial clients, and clinical patients)
• Work with the core team on creating and executing marketing and sales strategy, to achieve both sales and marketing objectives.
• Conduct market research and identify potential clients or business opportunities.
• Assist marketing, lead generation, account management and promotional projects.
• Become familiar with the products to assist with incoming user inquiries.
• Assist user onboarding for company’s products
• Update team members on issues with the various products, along with useful discussion with clients.
• Serve as a knowledgeable point of contact for Kinexcs’ products, and link between clients and relevant teams.
• Follow up with users to ensure satisfactory user and customer experience and help resolve technical issues.
• Take responsibility for driving tasks and projects assigned to you towards completion.
• Maintain regular and effective communication with team members.
• Log your work diligently using designated tracking software.

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