Job Description

Position Summary

The Business Operations Coordinator will report to the Head of Ecosystem Development and play a vital role in managing business operations while supporting event planning and logistics. This position requires a strategic thinker who thrives in a fast-paced environment, effectively balancing operational efficiency with event coordination. The ideal candidate is highly organized, data-driven, and detail-oriented, with a strong ability to streamline processes and ensure seamless execution.

Key Responsibilities

Business Operations & Governance

• Monitor and analyze business development activities to identify opportunities for improvement.
• Oversee employee weekly status reports, ensuring timely submissions and deriving key action points.
• Develop and standardize internal reports to improve data accuracy and consistency.
• Streamline business processes to enhance efficiency and scalability.
• Support the partnership team by tracking key metrics, identifying opportunities, and ensuring smooth collaboration with internal and external stakeholders.
• Ensure governance and compliance with commercial arrangements, contracts, and operational policies.

Event Planning & Logistics

• Manage conference booth logistics, including shipping, setup, and teardown.
• Oversee relationships with internal teams, external vendors, and event organizers.
• Coordinate booth staff schedules, travel arrangements, and on-site logistics.
• Maintain and track event assets, promotional materials, and inventory.
• Collect, analyze, and report on event performance and attendee feedback.

Qualifications & Ideal Candidate Profile

• 6+ years of relevant work experience in business operations, event coordination, marketing operations, or related required.
• At least 3+ years experience in healthcare technology preferred.
• At least 3+ years experience managing external vendors or strategic partnerships preferred.
• Bachelor's degree preferred, ideally in a technical field, business, or marketing.
• Experience using Excel & Macros, CRM tools like Salesforce, PowerPoint, and other office productivity tools.
• Highly organized, detail-oriented, and results-driven.
• Strong problem-solving and multitasking skills, with the ability to adapt to changing priorities.
• Data-driven mindset with the ability to analyze and present key insights.
• Excellent communication skills, with the ability to simplify complex information.
• Self-motivated and proactive, able to work independently while collaborating effectively with a team.
• Thrives in a fast-paced, dynamic environment.
• Experience in process improvement and operational efficiency is a plus.
• Willingness to travel as needed.

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