Bilingual Technical Support Representative (Part Time Friday - Sunday) Job at Insight Global, Marietta, GA

eFVmRmtyN09NQmp4bXNCYjVkTzZtN2ov
  • Insight Global
  • Marietta, GA

Job Description

Friday – Sunday: Onsite Friday, work from home Saturday + Sunday

Insight Global is seeking a Part-Time Weekend Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction. This role is onsite 5 days a week and this team operates 7 days/week so flexibility with work schedule will be expected.

  • Fluent in Spanish
  • 2+ years of experience in a high volume, fast-paced inbound call environment
  • Experience with resolving technical issues virtually (hardware, software, networking, etc.)
  • Customer service skills with clear and concise communication
  • Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)

Plusses:

  • Experience working with POS systems or terminal devices
  • Experience in the financial or payment services industry

Compensation:

$20/HR - $22/HR

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Part time, Work from home, Sunday, Saturday,

Similar Jobs

Department of Parks & Recreation

ASSOCIATE PARK AND RECREATION SPECIALIST (LT) Job at Department of Parks & Recreation

 ...Job Description and Duties ASSOCIATE PARK & RECREATION SPECIALIST(LIMITED TERM) GOLD FIELDS DISTRICT/ SERVICE DRIVEN UNIT/ GOLD FIELDS DISTRICTOFFICE The reporting location for this position is the Gold Fields District Office in Folsom. This position will work... 

RieLes Group

Emergency Medicine Physician Job at RieLes Group

RieLes Group is seeking multiple experienced Emergency Medicine Physicians who is interested in working in the Houston, TX area. The Michael E. DeBakey Veterans Affairs Medical Center (MEDVAMC) in Houston, TX, is one of the nations largest VA hospitals, serving Veterans...

Ace Hardware

Small Engine Mechanic Job at Ace Hardware

 ...you have knowledge about Stihl equipment. Responsibilities: Repair and maintain outdoor power equipment Sharpen chains and lawn...  ...and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to... 

Johns Hopkins Medicine

Physician Liaison Job at Johns Hopkins Medicine

 ...can explore the details of our benefits offering by visiting the following link Position Summary: The primary role of the Physician Liaison is to develop and maintain strong relationships with targeted referral sources through consistent, strategic field call... 

Pyramid Consulting, Inc

Registered Nurse (RN) - Operating Room Circulator Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Registered Nurse (RN) Operating Room Circulator . This is a Fulltime opportunity with long-term potential and is located in Marietta, Georgia (Onsite) . Please review the job description below and contact me ASAP if you are interested...