Job Description

Job Details

Midtown is looking for a friendly and driven   Counter Associate   to enhance our stellar restaurant experience.

Compensation : $16.60/hr (plus tips), based on experience and qualifications.

Benefits :   Benefits include membership, health, dental, and 401k.   Please refer to the link   here for a full list of benefits and perks offered by Midtown for our full and part time associates. 

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What You’ll Do  

Our   Counter Associates   are “people persons” to their core, motivated by helping others, and passionate about delivering the best experience through food and connections. As an integral part of our F&B team, you’ll be serving and assisting our customers by taking their orders, servicing, and delivering orders, suggesting delicious meal & drink options, and doing so, while maintaining a safe & sanitary workspace.

Why You’ll Love It 

• You’ll be joining a team that   takes “collaboration”  to another level. We work together to support all aspects of the food & beverage experience and we don’t hesitate to step outside our comfort zones to help one another be successful. This is a unique learning opportunity for   you to become   familiar with multiple areas of the business, including fitness, racquet sports, and spa. 

Role Responsibilities :

• Collecting accurate and efficient orders from our customers

• Handling payment information with integrity and proficiency

• Building lasting relationships with current members and staff through social interactions and conversation

• Crafting, and delivering coffee and smoothies with pride

• Stocking product throughout the shift in our grab & go area as well as on station

• Cleaning and maintaining a sanitary workspace and equipment

Experience/Skill Requirements :

• Must be able to pass a background check screening

• Availability to work a flexible schedule especially evenings & weekends

• 1-2 years working in a coffee/smoothie program preferred 

• A passion for food and restaurant operations and a desire to make an impact on bettering people's lives

• Guest oriented and service minded

• A "win together" work ethic and the ability to lead by example

• Ability to adapt and succeed in a fast-paced environment

• Previous Silverware POS experience an asset

• Excellent communication and organizational skills

• Exceptional interpersonal and problem solving abilities

• Highly responsible & reliable

• Able to stand for a 8-10 hour shift

• Serv Safe Food Handlers Certificate required

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; stoop, kneel, crouch, or crawl, talk, and hear. The employee frequently is required to sit, reach with hands and arms. The employee is occasionally required to climb or balance.

• Excellent professional references

• A passion for helping others

• Display Kindness

• Bring optimism to work each day

• A willingness to listen to constructive feedback and apply it moving forward

Bonus Points if You Have :  

• Previous experience in the food & beverage industry

• Teamwork and collaboration as part of your DNA

• An insatiable desire to deliver exceptionally consistent and meticulously prepared food & beverages as their language of hospitality.

The Other Stuff

Our food and beverage team is “on stage”, on time and ready to deliver our best work. We anticipate problems and do our best to take preventative measures for our members. At times, we host member events that include the food & beverage department.

We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply! 

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