Job Description

Join the Pacsun Community:

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program.

A day in the life, what you’ll be doing:

Risk Management

• Administer the Company workers’ compensation and liability insurance programs.
• Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers.
• Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits.
• Coordinate with Human Resources and management on injured workers, restrictions, and returning to work.
• Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates.
• Promotes prevention and safe working efforts related to injuries on the job.
• Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders.
• Partner with Finance for monthly cost and claims analysis
• Lead HQ Safety Program and efforts.
• Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution.
• Ensure accurate records of workers’ compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely.
• Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims.
• Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims.
• Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts.
• Maintain detailed documentation and case files to support recovery and litigation processes.
• Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues.
• Support risk mitigation initiatives by providing insights on common causes of subrogated claims.

Leave of Absence

• Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration.
• Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator.
• Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments.
• Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes.
• Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution.
• Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment.
• Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies.
• Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices.
• Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits.
• Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely.
• Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection.
• Other duties as assigned.

What it takes to Join:

• Bachelor’s degree in business, Human Resources or equivalent or equivalent experience in a related field
• 5-7 years Risk Management/Workers Compensation experience and;
• 3 or more years of HR, benefits, or leave of absence administration.
• Risk Management Certification preferred.
• Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico.
• Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus.
• Comprehensive and current knowledge of state laws governing Workers Compensation.
• Demonstrated analytical, problem solving, and documentation skills. Demonstrated verbal, written and customer service skills.

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range : $78,000 - $90,000

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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