2nd Shift Dispatcher Call Center Job at State of Tennessee, Nashville, TN

eDA3R2tyTE1OaG55azhGVTY5RzltYi8wd0E9PQ==
  • State of Tennessee
  • Nashville, TN

Job Description

TRANSPORTATION TECHNICIAN 3 (TMC Tech III)

Transportation Technician 3 – also called TMC Tech III - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.

The initial contract will be for 30-90 days but is subject to extension upon good performance.

This requisition is for a resource to work the afternoon shift:

  • Tuesday from 1:30 PM to 10:30 PM
  • Wednesday from 1 PM to 10:30 PM
  • Thursday from 1 PM to 10:30 PM
  • Friday from 1 PM to 10:30 PM

Duties of the position:

  • To perform functions with minimal supervision and to follow established procedures.
  • To identify the more complex issues and defer those to a supervisor.
  • To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
  • To monitor roadways via traffic surveillance cameras and detection systems.
  • To monitor all traffic devices and computer equipment associated with the system.
  • To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
  • To become familiar with the roadways and to understand the purpose and location of traffic devices.
  • To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
  • To perform other duties as assigned.

Qualifications and Experience:

  • Customer Service experience (highly preferred)
  • Experience contributing within a team environment
  • Solid communication skills
  • Basic computer knowledge
  • Operational knowledge of MS Office and MS Outlook
  • Dispatch or call center experience (highly preferred)

Job Tags

Contract work, Shift work, Afternoon shift,

Similar Jobs

Whitestone REIT

Administrative Assistant Job at Whitestone REIT

 ...property management teams. Compile and maintain informational binders, documentation, and reports. Enter invoices into Payscan/Yardi systems. Assisting in the move-in/move-out process Tracking of work orders. Maintaining and tracking certificates of... 

NoeCee Global, Inc

Customer Service Representative Job at NoeCee Global, Inc

 ...tasks effectively in a fast-paced environment. Willingness to learn and adapt to new marketing techniques and industry trends. Student mentality. Required Skills Strong interpersonal and communication skills. Ability to multitask and prioritize tasks... 

Midwest Logistic Systems

Midwest Logistics Systems Part-time Dedicated truck driver Job at Midwest Logistic Systems

 ...~ Route and detention pay. Qualifications Valid Class A Commercial Drivers License (CDL). Live within 50 miles of Terre Haute, IN. Minimum 3 months of Class A driving experience. Additional benefits ~ Opportunity to work with a dedicated, professional... 

Thrills Marketing

Customer-Facing Sales Trainee Job at Thrills Marketing

 ...? Were looking for a Customer-Facing Sales Trainee to join our dynamic team in Dallas. This entry-level position offers hands-on training in sales, customer service, and brand promotions in exciting event settings. What Youll Be Doing: Face-to-face sales engage... 

Oldcastle Infrastructure

Boom Truck Operator Job at Oldcastle Infrastructure

 ...employees, were leading the industry with innovation and a safety-first mindset. Job Summary As a Boom Truck Driver, you will travel locally as you deliver building materials to our customers. Job Responsibilities Pre-inspection of truck...